CH Robinson will be handling the shipping for all orders on DSG Overstock Auctions. The shipping charge to your shipping address on file is displayed on the auction detail page. You can change the shipping address information to update the freight cost.
This cost will be charged in addition to your winning bid amount, and the total order amount must be paid in full. After payment is confirmed, a CH Robinson representative will coordinate delivery details with you within 5 business days of your payment.
Once payment is made, the address on file will be used for shipping. Changing your address AFTER making payment may delay delivery of your goods AND may generate reconsignment fees requiring additional wiring of funds.
Buyers are responsible for unloading all trucks. The unloading location of your order has to have a loading dock in order to unload the goods, as not every carrier truck is guaranteed to have a lift-gate. Unloading/lumper fees, if any, are the responsibility of the buyer. Please be advised that CHR has a $90 residential delivery fee.
You will be responsible for all shipping costs related to the delivery of any purchased Inventory to you, including any applicable storage or other costs assessed by such carrier in the event of such carrier’s inability to deliver such Inventory to you.
Buyers must be prepared to accept delivery immediately after payment. Once your order is shipped, you will be provided with necessary tracking information.
Please note that if you are an international buyer you are responsible for arranging your own shipping. Please contact CS so that they can assist you with your pickup.